Privacy Policy

Lumexa Creative Media LLC
Effective Date: June 14, 2025
Last Updated: June 14, 2025

This Privacy Policy (“Policy”) is issued by Lumexa Creative Media LLC, a California limited liability company (“Lumexa,” “Company,” “we,” “us,” or “our”). This Policy governs the collection, use, disclosure, storage, and protection of Personal Information obtained in connection with Lumexa’s website, services, productions, and business operations.

By accessing Lumexa’s website, communicating with Lumexa, or engaging Lumexa’s services, you acknowledge and agree to the practices described in this Policy.


1. Applicability and Scope

1.1 This Policy applies to all Personal Information collected by Lumexa in the course of its commercial activities, including but not limited to:

  • (a) website access and usage;
  • (b) client onboarding, contracting, and service delivery;
  • (c) marketing, production, and creative engagements; and
  • (d) communications by electronic, telephonic, or other means.

1.2 This Policy does not apply to information collected by third parties not owned or controlled by Lumexa.

2. Definitions

2.1 Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual or business representative.

2.2 Sensitive Personal Information has the meaning assigned under applicable California privacy laws.

2.3 Client Content means any data, media, materials, audio, video, images, likenesses, or branding assets provided by or created for clients in connection with Lumexa’s services.

3. Categories of Personal Information Collected

Lumexa may collect the following categories of Personal Information:

  • 3.1 Identifiers, including name, business name, email address, telephone number, social media identifiers, and IP address.
  • 3.2 Commercial information, including service inquiries, proposals, contracts, invoices, and payment records.
  • 3.3 Internet or electronic network activity information, including browser type, device type, access logs, usage data, and referring URLs.
  • 3.4 Audio, visual, and similar information, including photographs, video recordings, audio recordings, likenesses, and voices captured during production activities.
  • 3.5 Client-provided content and information voluntarily submitted to Lumexa.

Lumexa does not knowingly collect Personal Information from individuals under thirteen (13) years of age.

4. Sources of Personal Information

Personal Information is collected:

  • (a) directly from individuals;
  • (b) automatically through website technologies; and
  • (c) indirectly through authorized representatives or service providers.

5. Purposes of Collection and Use

Personal Information is collected and processed solely for legitimate business purposes, including:

  • (a) providing and administering services;
  • (b) performing and enforcing contracts;
  • (c) communicating with clients and prospective clients;
  • (d) billing, payment processing, and accounting;
  • (e) production, project management, and creative execution;
  • (f) marketing and promotional activities, where permitted;
  • (g) analytics and service improvement;
  • (h) legal compliance and risk mitigation; and
  • (i) protection of Lumexa’s rights and interests.

6. Disclosure of Personal Information

6.1 Lumexa may disclose Personal Information to third parties solely as follows:

  • (a) to service providers acting on Lumexa’s behalf under confidentiality obligations;
  • (b) to comply with applicable laws, regulations, legal process, or governmental requests; and
  • (c) in connection with corporate transactions, including mergers, acquisitions, or asset transfers.

6.2 Lumexa does not sell Personal Information and does not share Personal Information for cross-context behavioral advertising.

7. Cookies and Tracking Technologies

Lumexa utilizes cookies and similar technologies for operational, functional, and analytical purposes. Users may modify browser settings to manage cookie preferences. Disabling cookies may affect functionality.

8. Data Retention

Personal Information is retained only as long as reasonably necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Information Security

Lumexa maintains commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information. Notwithstanding the foregoing, Lumexa does not guarantee absolute security.

10. Individual Rights

Subject to applicable law, individuals may request access, correction, or deletion of Personal Information or opt out of certain communications. Lumexa reserves the right to verify identity prior to processing requests.

11. California Privacy Rights

California residents have rights under the California Consumer Privacy Act and California Privacy Rights Act, including rights to know, delete, and correct Personal Information. Lumexa does not sell or share Personal Information as defined by such laws.

12. Third-Party Websites

Lumexa is not responsible for the privacy practices or content of third-party websites accessed through links on its website.

13. Limitation of Liability

To the fullest extent permitted by law, Lumexa disclaims liability for unauthorized access, disclosure, or loss of Personal Information beyond its reasonable control.

14. Amendments

Lumexa reserves the right to amend this Policy at any time. Amendments will be effective upon posting.

15. Contact Information

Lumexa Creative Media LLC
Email: management@lumexacreativemedia.com
Website: https://lumexacreativemedia.com/